General terms and conditions

Unless otherwise agreed, the following conditions apply:

The stated prices are in Swiss francs, non-binding and apply to deliveries in Switzerland and the Principality of Liechtenstein.

Special customizations will be charged according to the result. Exchanges are not possible. Once the order execution has started, the order cannot be cancelled.

Delivery Conditions Flat Rates (subject to change)

– Shipping costs (parcel) CHCHF 15.00
– Packaging costs (parceCHF 18.00
– Plus bulky goods (oversized parcels)CHF 15.00
– Truck deliveryCHF 65.00
– Plus construction site delivery (up to the curb)CHF 28.00
– Plus delivery in the morningCHF 80.00
– Plus fixed date according to effort min.CHF 150.00
– Express surcharge according to effort
– Depending on the destination country, an additional surcharge applies

For special deliveries, unloading with a crane, additional effort for the driver (waiting times), etc., the actual costs will be charged.

The prices are exclusive of VAT.

Returns will only be accepted after prior agreement. The exchange goods will be credited with a maximum of 70 % of the net sales price.

20 days net from invoice date. Unjustified discounts will be charged subsequently.

The goods travel on account and risk of the recipient after handover to the forwarding agent or the collector. Events of force majeure release from the observance of agreed dates.

There is no claim for damage or consequential damage compensation.

Complaints will only be considered within 8 days from the date of delivery.

Place of performance for both parties is Steinhausen, place of jurisdiction Zug.

May 2022