General terms and conditions
Unless otherwise agreed, the following conditions apply:
Prices
The stated prices are in Swiss francs, non-binding and apply to deliveries in Switzerland and the Principality of Liechtenstein.
Special customizations will be charged according to the result. Exchanges are not possible. Once the order execution has started, the order cannot be cancelled.
Delivery Conditions Flat Rates (subject to change)
| – Shipping costs (parcel) CH | CHF 15.00 |
| – Packaging costs (parce | CHF 18.00 |
| – Plus bulky goods (oversized parcels) | CHF 15.00 |
| – Truck delivery | CHF 65.00 |
| – Plus construction site delivery (up to the curb) | CHF 28.00 |
| – Plus delivery in the morning | CHF 80.00 |
| – Plus fixed date according to effort min. | CHF 150.00 |
| – Express surcharge according to effort | |
| – Depending on the destination country, an additional surcharge applies |
For special deliveries, unloading with a crane, additional effort for the driver (waiting times), etc., the actual costs will be charged.
The prices are exclusive of VAT.
Returns
Returns will only be accepted after prior agreement. The exchange goods will be credited with a maximum of 70 % of the net sales price.
Payment
20 days net from invoice date. Unjustified discounts will be charged subsequently.
Shipping
The goods travel on account and risk of the recipient after handover to the forwarding agent or the collector. Events of force majeure release from the observance of agreed dates.
Warranty
There is no claim for damage or consequential damage compensation.
Complaints
Complaints will only be considered within 8 days from the date of delivery.
Jurisdiction
Place of performance for both parties is Steinhausen, place of jurisdiction Zug.
May 2022